EXPERT

MANAGED NETWORK SERVICES

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Network Administration as a Service

Epic Machines delivers a customizable managed network service including expert on-demand network engineers and administrators for a fraction of the cost of hiring full time.

Features & Benefits:
  • 24 x 7 x 365 Monitoring

  • Expert Network Administrator support on-demand

  • Proactive notifications and remediation

  • Includes initial assessment and biannual follow up assessment and documentation

  • All solutions are customized to match customer financial and technical requirements

The Challenges
  • Hiring and retaining a full time network expert is tough in today's economy 

  • Consultants availability can be challenging and rates are expensive

  • Overpaying for an inflexible managed service provider is overkill and won't provide the level of care required

 
Snapshot of Expert Managed Network Services
  1. We establish a VPN between our firewalls to access your systems

  2. Discover and document your systems

  3. Monitor your network and primary servers

  4. Respond to alerts and maintain your infrastructure

  5. Provide monthly system utilization reports

  6. Quarterly network software image upgrades

  7. Semi-annual documentation reviews

  8. Customized dashboards for real-time system utilization reporting

  9. Planning and systems growth included

Epic Machines Customer Customized Dashboard

Discuss your network needs with us and let us show you how we can help.
"Improved service and network performance at a fraction of the cost, with no additional hires."
 - CIO of well-known Silicon Valley startup.