MANAGED NETWORK SERVICES
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For small to medium organizations (and growing start-ups), recruiting, staffing and retaining highly sought after top-level network engineers is a daunting and expensive prospect. Most of these organizations really only require junior to mid-level network engineering skills for normal operations.
However, from time to time, the need for top-level network expertise will almost always arise. Solving this challenge puts a great deal of pressure on management to perform outside of their abilities. Frantically trying to hire a consultant with significant unplanned expense is no fun, nor is it smart.
The Challenges
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Hiring and retaining a full time network expert is tough in today's economy
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Consultants availability can be challenging and rates are expensive
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Overpaying for an inflexible managed service provider is overkill and won't provide the level of care required
Combining Personalization and Expert Service from Epic Machines: Better Performance and Lowered Costs
To address this rising problem, we've developed a unique managed network service, offering personalized, expert on-demand network services, when you need them for a fraction of the cost of hiring an expert or a lengthy contract from a managed service provider.
"Improved service and network performance at a fraction of the cost, with no additional hires."
- CIO of well-known Silicon Valley startup.
Better Service, Less Hassle and Always Available
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You get better service than you get from an employee, or group of employees
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We take the load off HR
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You don’t have to withhold taxes or pay/provide benefits
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We don’t call in sick or take vacations
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We don’t need a desk or a manager but are always available
Expert Level Service by Top Network Experts to Maintain Business Continuity
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No NOC or phone trees to deal with - you are working with a real, top-level engineer by name
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We are already there and we know your system inside and out
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Address problems proactively, before you are aware
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No unexpected expenses, available on-demand
Snapshot of Expert Managed Network Services
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We establish a VPN between our firewalls to access your systems
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Discover and document your systems with NetBrain
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Monitor your network and primary servers with LogicMonitor
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Respond to alerts and maintain your infrastructure
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Interface with Service Providers
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Provide monthly system utilization reports
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Quarterly network software image upgrades
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Semi-annual documentation reviews
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Customized dashboards for real-time system utilization reporting
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Planning and systems growth included
Discuss your network needs with us and let us show you how we can help.

Epic Machines Customer Customized Dashboard